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Gary Hamel, visiting Professor of Strategic and International Management at London Business School
- The most fundamental business challenge: how do you thrive as an organisation where change is relentless and the future is less and less an extrapolation of the past.
- Insurgents create the new opportunities – we expect newcomers to create new industries and products despite the incumbents having the resource advantages.
- Pope Francis is the world's greatest example of changing bureaucracy in an organisation.
- ‘Change management’ is often spontaneous, reflexive and continuous.
- To inoculate against irrelevance and build evolutionary advantage you need to abandon traditional ways of thinking about change. There is too much emotional equity in the past.
- A really innovative company enables employees to write their own mission statement, empowers employees to choose leaders, has peer-to-peer management, gives frontline discretionary authority, has responsibilities but not ‘jobs’, opportunities not promotion and compensation through peer review.